Shipping & Returns
Everything you need to know about getting your order and our hassle-free return policy.
Shipping Information
Standard Shipping
- 5-10 business days delivery
- $7.99 flat rate
- FREE on orders over $50
- Tracking number provided via email
Processing Time
- Orders processed within 1-2 business days
- Orders placed after 2 PM EST ship next day
- No shipping on weekends or holidays
- You'll receive an email when shipped
Shipping Coverage
We currently ship to all 50 US states. International shipping is not available at this time, but we're working on expanding our reach.
Return Policy
30-Day Return Window
We want you to love your purchase. If you're not completely satisfied, you can return unused items within 30 days of delivery for a full refund.
Eligible for Return:
- Unused items in original packaging
- Items with all tags attached
- Items returned within 30 days
- Defective or damaged items
Not Eligible for Return:
- Used or washed items
- Items without original packaging
- Items returned after 30 days
- Items marked as final sale
How to Start a Return
Contact Support
Email us at support@home-nest-essentials.com or use our contact form with your order number and reason for return.
Receive Return Instructions
We'll provide a return shipping label and instructions within 1-2 business days.
Ship Your Return
Pack the item securely in its original packaging and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method.
Questions?
Our support team is here to help with any shipping or return questions.